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Laser cut jewelry FAQ

Laser cut jewelry FAQ

Pre-Sale Questions

How can I pay?

I encourage you to pay through Paypal, as it is the fastest and safest way to send money, but I will also accept checks and money orders. Please note that if you choose to pay with a check or a money order, I will not ship your item until the funds clear into my account.

Shipping

How long take Shipping ?

All of my orders are shipped by REGISTERED airmail.

Please note that some items are made to order. It usually takes between 1 and 4 days before your order is shipped.

Delivery time:
The USA is 8 – 18 days approximately
UK and Europe is 6 – 12 days
Australia, Canada, Africa,  Asia is 9 – 20 days

Shipping usually takes 7-18 days, but it can even take longer, depending on holidays, customs, and your local post office. Please take into account in rare cases it can take up to 4 weeks until you get your order

When Orders will be Shipped ?

We will ship your items within 96 hours (4 days) upon receipt of payment (unless there is a Monday holiday and your order is placed Friday night, for example) or unless otherwise stated in the listing.

Where I can track order ?

Here you can see that order left Our Country ( Lithuania) and now are on the Way;

Later You can track www.post.lt

worldwide – www.17track.net

Four US Buyers best site www.usps.com/

Also, You Can contact your local post office with tracking number and ask for more details.

I’ve recently received an email from you guys saying my order was ‘completed’ does this mean that the order is being shipped out or that the order has reached its destination because I have yet to see it

Hi, that means that You Order is shipped; If  You don’t receive tracking number, just let us know –  contact us

and let us know:

  1. Your order number;
  2. Shipping address name;
  3. Date when You both the items.

Thanks You!

Returns

Money back Guarantee ?

If you are not 100% happy with your order, We most willing to offer an exchange/refund. You need to return the items to me – time limit is 60 days from a date of payment, dependent upon merchandise being in original condition and DOES NOT include shipping charges.